// terms_of_service
Last Updated: 2024-12-25 | Version: 2.0
Important Notice:Before using AskAIs services, please carefully read and fully understand these Terms of Service (hereinafter referred to as "these Terms").Especially the disclaimer, limitation of liability, and dispute resolution clauses, which we have highlighted with bold or underlined text for your attention.
If you have any questions about these Terms, please contact our customer service. By clicking "Agree" or using our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms.
01. Acceptance of Terms and Definitions
Welcome to the products and services provided by MiniCode LLC (hereinafter referred to as "we", "AskAIs" or "the Platform").
Service Provider: MiniCode LLC
User: Individuals or organizations who register, log in, and use AskAIs services
Service: All products, features, and related technical services provided by AskAIs
Content: Information input and uploaded by users and AI-generated output results
02. Service Description
AskAIs AI is a generative AI service platform operated in compliance with applicable laws, providing:
AI Chat
Multi-model AI conversation assistant
Document Generation
AI-driven professional document creation
Task Management
AI TODO intelligent task planning
Document Editing
Online PDF and document processing
AI Search
Web search and information integration
API Service
Developer interface services
// We reserve the right to modify, suspend, or terminate some or all services within the scope permitted by law
03. User Eligibility and Account Registration
3.1 User Eligibility
• 18 years of age or older, or legal adult age in your jurisdiction
• Full civil capacity
• Not banned or restricted from using AskAIs platform
• Enterprise users must be legally established organizations
3.2 Account Registration
• Provide true, accurate, and complete registration information
• Update account information promptly to maintain accuracy
• Properly safeguard account password and be responsible for all account activities
• Notify us immediately upon discovering account abnormalities
3.3 Identity Verification
To comply with anti-fraud, anti-money-laundering (AML/KYC) and applicable legal requirements, we may ask you to verify your identity. Declining verification may limit certain features.
04. Free Trial and Subscription Services
Free Trial Policy
New users receive free credits to experience all features
We recommend trying fully before deciding to subscribe to a paid plan
After free credits are exhausted, you can upgrade or wait for credit refresh
Plan Types: Free, Standard, Professional and other plans available, see Pricing Page
Billing Cycle: Monthly or annual billing, supporting auto-renewal
Price Adjustment: Price changes will be notified 30 days in advance and will not affect already purchased service periods
05. Payment and Refund Policy
5.1 Payment Methods
We support Alipay, WeChat Pay, bank cards, USDT, international credit cards (Visa/Mastercard), and other payment methods. Payments are processed by third-party payment platforms; we do not store your complete payment account information.
⚠️ Refund Policy (Please Read Carefully)
General Principle: We provide adequate free trials. Generally, no refunds are supported after payment. Please confirm the service meets your needs before paying.
Exceptions:
• Service unavailable for more than 72 hours due to our fault
• Suspicious transactions with international credit cards, refund requests supported within 30 days
• Duplicate payments or overcharges due to system errors
Refund Application: Please contact support@askais.com, and we will review and process within 7 business days.
</> Developer API Terms
We provide receipt/invoice generation APIs to developers through the AskAIs Developer Platform. By calling the API you additionally accept the terms in this section.
API Keys: Create an API Key (ak_live_…) in the developer console to authenticate. Keep your key secret and remain responsible for all calls made with it; if compromised, revoke and regenerate it immediately.
Billing: The API uses prepaid, usage-based billing — USD $0.10 is charged per successfully generated receipt (failed generations are not charged). Balance is topped up via Stripe; top-ups are non-refundable except as required by law, and you must add funds to continue once depleted.
Rate Limits: To keep the service stable, each API Key has a request rate limit; requests beyond the limit may be throttled (HTTP 429). Contact us for higher quotas.
Acceptable Use:
• Do not generate false, fraudulent or unlawful invoices/receipts
• Do not resell, sublease or share your API quota with third parties
• Do not circumvent billing, rate limits or authentication
• Do not use for money laundering, tax evasion or any illegal funds activity
• Comply with Stripe and applicable payment network policies
Availability & Changes: The API is provided "as is". We use reasonable efforts to maintain availability but do not guarantee any specific uptime. We may update or deprecate endpoints and adjust pricing, with prior notice for material changes.
06. Data Storage and Compliance
Primary storage region: Data is stored on our primary servers located in the United States
Data protection: We process your data under applicable data protection laws and apply reasonable security measures
We comply with applicable data protection regulations including the GDPR and CCPA. For details see Privacy Policy
07. User Conduct Guidelines
To maintain a healthy network environment, you agree not to engage in the following activities when using our services:
7.1 Illegal Activities
• Any activity that violates applicable laws and regulations
• Fraud, misrepresentation, money laundering or other illegal financial activity
• Generating or distributing illegal content such as violence, terrorism, or child sexual abuse material (CSAM)
• Harassment, threats, hate speech or discrimination against others
• Infringing others' intellectual property, privacy or other lawful rights
• Sending spam or distributing malware or viruses
7.2 Technical Abuse
• Uploading viruses, trojans, or other malicious code
• Attempting unauthorized access to systems or other accounts
• Reverse engineering, decompiling, or cracking software
• Using automated tools for bulk scraping or service abuse
• Interfering with or disrupting normal server and network operations
• Circumventing technical protection measures
7.3 Commercial Abuse
• Reselling or transferring services or accounts without authorization
• Using services for unauthorized commercial activities
• Infringing on others' intellectual property or trade secrets
08. AI-Generated Content Guidelines
We review AI-generated content under applicable laws to filter unlawful, fraudulent or harmful information.
Content Responsibility: You are responsible for your input content and the resulting AI output. Please do not input illegal or non-compliant information.
Content Review: We conduct security reviews on AI-generated content. Non-compliant content may be blocked or filtered.
Labeling Obligation: For AI-generated content such as images and videos, we may add AI generation labels as required by regulations.
Accuracy Notice: AI-generated content is for reference only and may contain errors or inaccuracies. Please verify important information independently.
09. Content Ownership and Intellectual Property
9.1 Your Content
You retain all rights to your uploaded content. For AI-generated content, you have usage rights within the scope permitted by law.
9.2 License Grant
You grant us license to use your content to provide and improve our services. This license does not affect your original rights.
9.3 Platform Intellectual Property
AskAIs platform software, technology, trademarks, and logos are protected by intellectual property laws and may not be used without authorization.
9.4 Infringement Handling
If you believe platform content infringes your intellectual property, please contact legal@askais.com to submit an infringement notice.
10. Disclaimer
Please read the following disclaimer carefully:
Services are provided on an "as is" and "as available" basis. We make no express or implied warranties regarding uninterrupted service, error-free operation, security, or fitness for particular purposes.
AI-generated content is for reference only and does not constitute professional advice (including but not limited to legal, medical, or financial advice). You should verify information accuracy and assume usage risks.
We are not liable for service interruptions or losses caused by force majeure (including but not limited to natural disasters, government actions, cyber attacks).
We assume no responsibility for third-party links, services, or content.
11. Limitation of Liability
Damage Limitation: To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, punitive, or consequential damages, including but not limited to lost profits, data loss, business interruption, etc.
Maximum Liability: Regardless of the theory of liability, our total liability to you for services shall not exceed the total fees you actually paid to us in the 12 months prior to the dispute.
Exceptions: The above limitations do not apply to damages caused by our intentional misconduct or gross negligence, nor do they limit liability mandated by law.
12. Account Termination and Service Suspension
User-Initiated Termination: You may cancel your account at any time through account settings. After cancellation, you will no longer have access to account content and data.
Platform Termination Rights: If you violate these Terms, we have the right to immediately suspend or terminate your account without prior notice and without liability.
Consequences of Termination:
• Rights and obligations under these Terms terminate immediately (except surviving provisions)
• Unused paid services are non-refundable
• We will handle your data according to the Privacy Policy
13. Dispute Resolution and Applicable Law
Applicable Law: These Terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Dispute Resolution Procedure:
• First attempt amicable negotiation in good faith for 30 days
• If negotiation fails, disputes shall be finally resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules
• The seat of arbitration is the State of Wyoming, United States. Proceedings shall be conducted in English
• Each party retains the right to seek injunctive relief in any court of competent jurisdiction
For Hong Kong and International Users: You may also choose to file disputes through the Hong Kong International Arbitration Centre (HKIAC) under its rules. Users in the EU/UK retain non-waivable consumer protection rights under local law.
14. Changes to Terms
We reserve the right to modify these Terms. For significant changes, we will notify you 15 days in advance through site notifications, email, or pop-ups. Continued use of services after changes take effect indicates acceptance of modified terms. If you disagree with changes, please stop using services and cancel your account.
15. Notices and Delivery
We may send notices to you through the following methods:
• Site messages or system notifications
• Emails to your registered email address
• SMS to your registered phone number
• Website announcements
Notices sent through the above methods are deemed delivered. Please ensure your contact information is accurate and valid.
16. General Provisions
Severability: If any provision of these Terms is found invalid, other provisions remain in effect.
Entire Agreement: These Terms and the Privacy Policy constitute the complete agreement between you and us regarding the services.
Waiver: Our failure or delay in exercising any right does not constitute a waiver of that right.
Assignment: You may not assign rights or obligations under these Terms without our written consent.
17. Contact Us
Company Name: MiniCode LLC
Registered Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA
Legal Affairs: legal@askais.com
Customer Support: support@askais.com
// By using AskAIs services, you acknowledge that you have read, understood, and agreed to these Terms of Service | Privacy Policy